> ## Documentation Index
> Fetch the complete documentation index at: https://hugowallet.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Hugo Visa Business Debit Card: Tiers and Benefits

> Request a Hugo Wallet Visa Business Debit card. Compare Green, Gold, and Black card tiers and start spending worldwide instantly.

The Hugo Wallet Visa Business Debit card bridges your digital wallet and the physical world, letting you spend your wallet balance anywhere Visa is accepted — online, in-store, or across borders. Choose from three card tiers designed to match your lifestyle and business needs, each backed by Visa's global acceptance network and Hugo Wallet's security infrastructure.

<Warning>
  You must complete **identity verification (KYC)** before requesting any Hugo Wallet Visa card. Make sure your verification is approved in the app before starting the card request process.
</Warning>

## Card Tiers

Compare the three available tiers and pick the one that fits your needs.

<CardGroup cols={3}>
  <Card title="Green — Standard" icon="credit-card">
    **Free to request**

    The perfect starting point for everyday spending and international payments.

    * ✅ Worldwide Visa acceptance
    * ✅ Instant payment processing
    * ✅ Secure chip & PIN
    * ✅ Manage limits in-app
    * ✅ Visa Business Debit
  </Card>

  <Card title="Gold" icon="star">
    **Premium Tier**

    An elevated Hugo Wallet card designed for growing businesses and frequent international users.

    * ✅ Visa Business Debit
    * ✅ Worldwide Visa acceptance
    * ✅ Secure chip & PIN
    * ✅ In-app card management
  </Card>

  <Card title="Black" icon="gem">
    **Elite Tier**

    Hugo Wallet's most exclusive card, built for high-volume users and demanding business needs.

    * ✅ Visa Business Debit
    * ✅ Worldwide Visa acceptance
    * ✅ Secure chip & PIN
    * ✅ In-app card management
  </Card>
</CardGroup>

## How to Request Your Card

Follow these steps to order your Hugo Wallet Visa Business Debit card.

<Steps>
  <Step title="Log in and go to Cards">
    Open the Hugo Wallet app and log in to your account. Navigate to the **Cards** section from your main dashboard.
  </Step>

  <Step title="Choose your card tier">
    Browse the available tiers — Green, Gold, and Black. Review the features and select the tier that best suits your needs by tapping **Select**.
  </Step>

  <Step title="Complete identity verification">
    If you haven't already, you'll be prompted to complete **KYC (Know Your Customer)** verification. Upload the required identity documents and wait for approval before proceeding.
  </Step>

  <Step title="Enter your delivery address">
    Provide the shipping address where you'd like your physical card delivered. Double-check all address details to avoid delivery delays.
  </Step>

  <Step title="Confirm and submit your request">
    Review your card tier selection, delivery address, and any associated fees. Tap **Confirm** to submit your card request. You'll receive a confirmation notification once your order is placed.
  </Step>
</Steps>

## Card Features

<CardGroup cols={2}>
  <Card title="Worldwide Acceptance" icon="globe">
    Use your Hugo Wallet Visa card at millions of merchants and ATMs in over 200 countries and territories — anywhere Visa is accepted.
  </Card>

  <Card title="Instant Payments" icon="bolt">
    Transactions are processed instantly, so your payments go through without delay whether you're shopping online or in person.
  </Card>

  <Card title="Chip & PIN Security" icon="shield-halved">
    Your card uses secure chip and PIN technology to protect every transaction from unauthorized use.
  </Card>

  <Card title="In-App Spending Controls" icon="sliders">
    Set and adjust your spending limits, freeze your card instantly, or manage transaction preferences — all from within the Hugo Wallet app.
  </Card>
</CardGroup>

<Note>
  Hugo Wallet cards may be available as **physical** cards, **virtual** cards, or both, depending on your region and card tier. Open the **Cards** section in the app to see which options are available to you.
</Note>

## Frequently Asked Questions

<Accordion title="How long does card delivery take?">
  Delivery times vary by region and card tier. You'll receive an estimated delivery window in your order confirmation. Track your card's delivery status from the **Cards** section in the app.
</Accordion>

<Accordion title="Can I use my card before the physical card arrives?">
  Depending on your tier and region, a virtual card may be issued immediately upon approval, allowing you to start making online and in-app purchases right away. Check the **Cards** section for virtual card availability.
</Accordion>

<Accordion title="What do I do if my card is lost or stolen?">
  Immediately freeze your card from the **Cards** section in the Hugo Wallet app to prevent unauthorized transactions. Then contact Hugo Wallet support to report the card and request a replacement.
</Accordion>

<Accordion title="Can I have more than one card tier?">
  Card eligibility and the ability to hold multiple cards depends on your account status and region. Check the **Cards** section in the app for options available on your account.
</Accordion>